Tikkio always recommends purchasing tickets through the event organizer’s official sales channel. If you buy or sell tickets privately, the ticket should always be transferred to the new holder through Tikkio.
When a ticket is transferred, it is registered to the new holder and ownership is transferred to the recipient’s Tikkio account.
To transfer a ticket:
Log in to Tikkio.
Go to Tickets: https://tikkio.com/user/events
Select the relevant event.
Click “Transfer” on the ticket you wish to transfer.
Enter the recipient’s email address.
The recipient must accept the transfer before it is completed.
Please note that a ticket can only be transferred once. Once a ticket has been transferred and accepted by the recipient, it cannot be transferred to another person.
Tips for buyers
Always ask the seller to transfer the ticket to your own Tikkio account.
Avoid purchasing tickets that are only shared as screenshots or PDF files when ticket transfer is available.
Make sure you have received the ticket in your own account before completing the payment.
Tips for sellers
Transfer the ticket directly to the buyer through Tikkio.
Keep your communication with the buyer until the transfer has been completed.
Make sure the buyer has received and accepted the transfer.
FAQs
Can Tikkio verify tickets purchased from third-party platforms?
No. Tikkio cannot verify the validity of tickets purchased outside our platform.
Can Tikkio help if a ticket was purchased privately?
No. Private transactions are outside Tikkio’s support scope and must be resolved directly between the buyer and seller.
Can Tikkio verify whether a private seller owns a valid ticket?
No. Due to privacy regulations, Tikkio cannot confirm whether another user owns a specific ticket.
Can Tikkio share ticket details if I provide a ticket ID?
No, Tikkio cannot share ticket details based on a ticket ID alone. Only the original buyer has access to this information.
Can Tikkio confirm whether someone else purchased tickets?
No, Tikkio cannot confirm ticket purchases made by another person. This policy is in place to protect customer privacy and ensure security.
Tikkio cannot guarantee or take responsibility for tickets bought or sold outside our platform. If you are scammed in a private transaction, Tikkio is unable to refund the purchase or intervene in the transaction. This policy is also in place to protect the privacy and security of all users, ensuring that sensitive information remains confidential.