Purchase policy

Tikkio is an intermediary between you as a buyer and organizers as a seller. This purchase is a transaction between Tikkio, on behalf of the organizer, and you. Tikkio cannot under any circumstances be held liable in any event, claims against the organizer, including refunds of tickets, etc. When completing this transaction you also agree to our Terms of Use.

Prices and availability

It is the organizers, not Tikkio, who determine the prices and number of tickets and items for sale. The tickets are sold through sales channels such as the internet and mobile technology.

Accepted payment methods

Tikkio accepts the following payment methods: VISA, Mastercard and Vipps. The transaction is processed by our supplier, Nets. The website is secured with SSL technology, the solution complies with national and international security standards, and is PCI compliant. Your card details are not stored by Tikkio in any way.

Canceled, postponed or relocated events

The organizer reserves the right to cancel, postpone or move any event. Purchased tickets for a changed event can in principle be refunded by contacting the organizer directly. The organizer is responsible for all refunds and communication to ticket buyers in connection with any event. changes to an event - but Tikkio may, by separate agreement with the organizer, assist in the actual execution of these services.

Specifically for events with more than 5 scheduled performing names, the organizer reserves the right to change the program of performers without the obligation to refund purchased tickets prior to the changes.

Refunds

Tickets are non-refundable. If you as a buyer are entitled to a refund, Tikkio's commission will not be refundable - you will receive our service already in connection with the purchase and it can't be returned or undone.

For refund inquiries, contact the organizer directly first. You can find their contact information in the receipt and the Tikkio sales site. For other questions, please get in touch with us through the chat on www.tikkio.com or email us at support@tikkio.com.

Delivery

Your tickets will be sent to your user account's registered email address shortly after your payment is completed. You can also find your tickets by logging into your account on our website.

Regretting your purchase

The organizer is under no obligation to refund your purchase if you are unable to redeem your purchased tickets or otherwise regret the purchase.

Force Majeure

In the case of an event being canceled, moved, postponed or in other ways affected by a Force Majeure-situation (Force majeure means any cause beyond Tikkio and/or the Event Creators control, which the promoter or Tikkio could not reasonably have taken into consideration, avoided or overcome as a result of: war, insurrection, terrorism, a large outbreak of disease, fire, flood, strikes, weather, national security actions or instructions from national or local authorities), neither Tikkio nor the Event Creator can be held financially responsible and is in no way applicable to refund or discount tickets or products bought for the event.

Special provisions – festival line-up changes

In cases where the event is a festival consisting of various individual performances, the organizer notes that there may be changes in the festival program, including changes in which artists perform during the festival. Such changes may occur close to the event date and do not entitle you to repayment or cancellation of the ticket purchase. The organizer should endeavor to handle any changes in such a way that a full festival experience is still offered.

Disputes and governing law

Disputes that arise as a result of the use of Tikkio's channels and Services and these Organizer Terms, shall be regulated by Norwegian law with Møre og Romsdal District Court as the right venue.

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